Shervin Talieh, founder and CEO of Drumbi, an OC-based startup, is one of the bright tech stars in Orange County who is disrupting telephony through the creation of an innovative communications platform. Many consider him to be the godfather of the burgeoning tech scene in the region.
With Drumbi’s software, there’s no wait and no automated prompts. As Talieh states on Quora, he is focused on changing the nature of consumer-to-business communications, and his platform accomplishes this bold undertaking.
Drumbi is a web-assisted phone call program by which data is collected through data channels rather than voice channels. Imagine this: You need to call your car insurance company and get urgent assistance. So you click the company’s contact on your smartphone which leads you to a listed menu of service options. As soon as you click on the service you need, your customer profile and service request is automatically pre-loaded into the company’s system prior to the phone call. Within minutes, an agent calls you with answers and other assistance you requested. Drumbi essentially chops down the phone-tree – shortening and streamlining service calls, thereby enhancing the caller’s experience, improving customer service, and reducing consumer wait time as well as business costs.
Talieh has not only created one of the next big things in tech, he is also a champion of the “pay it forward” philosophy, whereby players in the innovation ecosystem help each other, contributing to the success of many startups in Silicon Valley as far back as the 1960s.
One way in which Talieh pays it forward is through OC Tech Startup, a meetup he founded that convenes the best and brightest in the startup consumer software and app development world in the Southland. OC Tech Startup hosts numerous events each quarter that draw monstrous crowds, upwards of 500 people. Star-studded panelists at these events have included SoCal and NorCal tech startup gurus like Alex Banayan, a leading venture capitalist with Alsop Louie Partners; Sean Ellis of Qualaroo, first marketer at Dropbox; CapLinked Founder Eric Jackson, the former marketing operations director of PayPal; and ReTargeter Founder Arjun Arora.
Talieh’s forums are providing investors, aspiring entrepreneurs, and startup CEOs an opportunity to learn from the industry’s experts and tap their vast experience. Connecting people is a huge part Talieh’s business and life approach, and this “pay it forward” mindset has helped build a formidable tech scene in Orange County.
The OC, and Irvine in particular, is a thriving technological landscape that is making a real impact and producing some of the world’s leading technologies in every field. With more successful startups like Drumbi emerging, money is making its way to the OC rather than investors diverting it and forcing CEOs to chase it elsewhere. Investor networks like Tech Coast Angels are becoming one of the leading sources of funding to startup companies in the region — having invested over $120 million in more than 200 companies. OC-based companies are adding new jobs, impacting the world with life-changing innovations, and changing the way we connect, create and enjoy.
As one of the most prominent players in tech, Shervin Talieh not only embodies the talent, courage, and connections to be successful, but he also ignites the spirit of sharing ideas and helping others learn and grow. This philosophy is contributing to the rising tech scene in the OC and Silicon Beach, just as it did in Silicon Valley.